CUSTOMER SUPPORT

You can use the daily inquiries to record how well certain promotional strategies are working. While on the phone, use the prescribed script and aim to book a complimentary consultation. Find out how they heard about the clinic and record it to keep a tab on what ads are working.

If you are handling a walk-in client, aim to book a consultation and always have a trained practitioner present to discuss treatments and skin care regimes.

Your team and you should be motivated and aim to take the company to a whole new level by achieving all targets together.

You should aim to give the best possible experience to all your clients so that they will always come back, and recommend your clinic to friends, relatives and family. This will result in healthy profits.