Your team must be enthusiastic to give your customers a special unforgettable experience from the start. Always put yourself in others’ shoes. How would you like to feel? What would you like to hear? There are a few things that clients want from the moment they walk into your clinic or talk with you on the phone. They want to:
- Feel special from the first step
- Feel that they are in expert hands
- Be treated like VIPs with someone welcoming them into the clinic, showing them around and seeing them to the door on their exit.
- See cleanliness in your clinic
- Be able to trust you
If you can make your customers feel the above points, then you may have made a long
term recurring customer. People always pay well to have a good experience