Our delivery policy

Our policy is to hold stock to be able to deliver to our UK clients in 2-3 working days using a tracked service provided by DHL. The ‘DHL Economy’ service is the default and will be delivered within 48 hours of order receipt and payment. This service will cost £9.00 plus VAT for packages up to 5kg in weight. The cost for a shipment weighing over 5kg will be quoted prior to invoicing.

Additionally, depending on your location and DHL, Vida may be able to offer an enhanced service. If you would like to understand the range of enhanced delivery options available, do not hesitate to call Vida on 01293 983994.

Where products are out of stock, we aim to deliver within the UK in 5-7 working days using the ‘DHL Economy’ delivery service. For deliveries to Ireland, we will quote the cost prior to invoicing but please add a further two days for the delivery to take place. Clients will be advised on whether a product is in or out of stock upon receipt of their order.